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Privacy Policy

Effective Date: 1st January 2023

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Luxe You Official (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website [https://www.luxeyouofficial.com] (“Website”), purchase our products, or interact with us. By using our Website, you agree to the terms outlined in this policy.

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1. Information We Collect

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We collect personal data when you interact with us, including:

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A. Information You Provide

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  • Contact Information: Name, email address, phone number, shipping and billing address.

  • Order Information: Items purchased, payment details (processed securely through third-party payment providers), and transaction history.

  • Account Information: If you create an account, we collect your login details.

  • Communication Data: Messages, emails, or inquiries you send to us.

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B. Information Collected Automatically

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  • Cookies & Tracking Data: When you visit our Website, we collect cookies, IP addresses, browser type, and browsing activity.

  • Analytics & Third-Party Tools: We use Google Analytics and similar tools to analyze Website traffic and improve user experience.

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C. Information from Third Parties

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  • Payment processors (Stripe, PayPal, etc.) collect and process payments on our behalf.

  • Social media platforms may share data if you interact with our pages.

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2. How We Use Your Information

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We collect and process your data for the following purposes:
✔ To process and fulfill orders (shipping, payments, order updates).
✔ To provide customer support and respond to inquiries.
✔ To improve our services based on user interactions and preferences.
✔ To send promotional emails and marketing content (only if you subscribe).
✔ To comply with legal requirements and prevent fraud.

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3. How We Share Your Information

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We do not sell or rent your personal data. However, we share data with:

  • Shipping & Delivery Services (DHL, FedEx, etc.) to fulfill orders.

  • Payment Processors (Stripe, PayPal, etc.) to securely process transactions.

  • Marketing & Analytics Providers (Google Analytics, Facebook Pixel) to enhance user experience.

  • Legal Authorities if required to comply with laws or prevent fraud.

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4. How We Protect Your Information

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We use industry-standard security measures, including:
✔ SSL encryption to protect data transmission.
✔ Secure third-party payment processing (we do not store credit card details).
✔ Access control to limit employee access to sensitive data.

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5. Your Rights & Choices

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Depending on your location, you may have the following rights:

  • Access & Update Data: Request a copy of your personal data.

  • Opt-Out of Marketing: Unsubscribe from marketing emails anytime.

  • Delete Your Data: Request data deletion unless legally required to retain it.

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6. Cookies & Tracking Technologies

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We use cookies to enhance your browsing experience. You can manage cookie settings in your browser or opt out of certain tracking technologies.

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7. International Data Transfers

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Since we serve customers worldwide, your data may be transferred to and processed in different countries. We ensure compliance with relevant data protection laws (Malaysia PDPA, GDPR, etc.).

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8. Third-Party Links

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Our Website may contain links to third-party sites. We are not responsible for their privacy policies. Please review their terms before providing personal information.

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9. Changes to This Policy

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We may update this Privacy Policy from time to time. The latest version will always be available on our Website.

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10. Contact Us

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If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Luxe You Official
📧 Email: luxeyouofficial@gmail.com
🌍 Website: [https://www.luxeyouofficial.com]
📍 Location: Malaysia

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